INSURANCE QUESTIONS

INSURANCE QUESTIONS, Dayton, NJ


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 732-329-6300 or make an appointment online!


Reviews

Joe is a very nice guy and very helpful. I would recommend him to anybody. Thank you Joe for the great work you did on my car. EG Automotive Center is a great place to take your car. They're honest and their prices are fair.

, 03/31/2021

Quote reviewiconAmazing Service

Honest, kind, and hard working.

, 03/12/2021

Quote reviewiconBest Auto Shop

They are fast and courteous. I have been going there for about 4/5 years now. Started out with a coupon for an oil change and have been going there ever since. Just had brake pads done. Was there about an hour. The price was right too. They are all very nice. Joe greets you, gets you set up and when the mechanic is done he signs you out. I have been to many places over the years but these guys make you feel like friend or family.

, 02/27/2021

Partners

Bumper To Bumper Certified Service Center
ASE (Automotive Service Excellence)
Car Care Aware
TAP TO CALL NOW 732-329-6300 X