Best Auto Repair, Dayton

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 2:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 732-329-6300 or make an appointment online!

What People Say About Us

Monmouth Junction
  • , 08/19/2020

    Joe got me up and running. My transmission blew out. He gave me the best service I could ever ask for. Thank You EG Auto!

  • , 07/28/2020

    I have been bringing my car to E. G. Auto for almost eight years. Mr. Jackson has provided expert service at really good prices. I know that I can trust E. G. Auto with any repair and service needs, and that I will be treated with kindness and respect. Thank you, E. G. Auto, for keeping my car reliable and safe.

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    Good, honest service and reasonable prices. They have been very good to me. I highly recommend EG.

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    Excellent job on the break system.

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    EG Automotive is a great place for car service. Joe is always friendly, honest, and professional. Stopped in today to have Joe inspect the brakes on my daughter's car before returning to school. The inspection was done in an hour and I was told that all was fine and that there was no charge for the evaluation. Amazing service. I would highly recommend EG for quality honest service. Mike Palumbo

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    Great customer service.. honest, fair and quick service!

Call us for service: 732-329-6300

Bumper To Bumper Certified Service Center
ASE (Automotive Service Excellence)
  • Car Care Aware