Best Auto Repair, Dayton

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 2:00PM
  • Sun Closed

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us

Monmouth Junction
  • , 08/19/2020

    Joe got me up and running. My transmission blew out. He gave me the best service I could ever ask for. Thank You EG Auto!

  • , 07/28/2020

    I have been bringing my car to E. G. Auto for almost eight years. Mr. Jackson has provided expert service at really good prices. I know that I can trust E. G. Auto with any repair and service needs, and that I will be treated with kindness and respect. Thank you, E. G. Auto, for keeping my car reliable and safe.

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    Good, honest service and reasonable prices. They have been very good to me. I highly recommend EG.

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    Excellent job on the break system.

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    EG Automotive is a great place for car service. Joe is always friendly, honest, and professional. Stopped in today to have Joe inspect the brakes on my daughter's car before returning to school. The inspection was done in an hour and I was told that all was fine and that there was no charge for the evaluation. Amazing service. I would highly recommend EG for quality honest service. Mike Palumbo

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    Great customer service.. honest, fair and quick service!

Call us for service: 732-329-6300

Bumper To Bumper Certified Service Center
ASE (Automotive Service Excellence)
  • Car Care Aware